![]() ![]() Selecting a region changes the language and/or content on. If you are having any issues with installing or uninstalling Adobe Captivate, please try rebooting your system prior to contacting Support. ![]() We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Outside of North America, go to and click on Change beside the country name in order to select your own area.įree troubleshooting resources include Adobe’s support knowledge base, Adobe user-to-user forums and more. If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at. This item: Mastering Adobe Captivate 2019: Build cutting edge professional SCORM compliant and interactive eLearning content with Adobe Captivate, 5th Edition 51.99 51. Support Plan Options and Technical Resources To find out how to contact Adobe Customer Service, please visit for your region or country and click on Contact. The branching view does not update the slide order with a mixed flow from slides.Īdobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues.On slide re-visits, in a Text Entry Box, the text does not retain in responsive projects.When inserting scenarios or characters from the Asset Panel, Captivate behaves unexpectedly.An action that is set to open the URL in a new window does not work as expected in the Captivate Prime App in iOS.Unable to add a Vimeo video in Captivate.The Asset Panel does not display any asset when Captivate is behind a firewall.Also, the action Jump to Bookmark changes to Continue after saving the action. In non-English locales, on Advanced Actions, the action Jump to Bookmark is not translated.When adding slide notes, Closed Captions, or Text To Speech to a Captivate project and trying to export as XML, the text do not display as expected in the XML.For more information, see this KB document. With the Chrome 80 update, tracking xAPI-enabled content may not get reported to an LMS.Captivate VR content now plays on Chrome 79 or later.To register the software you must have an Adobe ID.Requires a compressor compatible with ZIP and 7z. ![]()
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